Simple, you keep track of who you spoke to and what was discussed. In addition, there are a lot of additional options that make life as an entrepreneur easier. It helps you achieve and track sales goals. There are tools to link your email and send newsletters. And there are another […]
CRM stands for customer relationship management. That sounds very fancy, but it means as much as an extensive address book. With, of course, a lot of bells and whistles. But basically it is a system to keep track of who you are in contact with. Nowadays, a smart and simple CRM system must of course be able to be linked to [...]
You used to keep track of contact in a rolodex. You could keep track of the details per contact on separate cards and make (very) short notes. However, this was of course always on your desk, so if you were on the road, you were out of luck. A quick search was not an option. Fortunately, that is possible today […]